Credits are how CRMCoPilot charges for the actions that cost us something to deliver, like unlocking a verified email. Understanding what uses credits, and what doesn’t, makes it much easier to pick the right plan and stretch your allowance further.
The short version
Most actions cost 1 credit, and only when they return a result. Searching, your Today list, agents finding leads and sending your own emails don’t use credits.
What uses credits
| Action | Cost |
|---|---|
| Unlock a work email | 1 credit, only if one is found; free if you already unlocked it |
| Add a personal email | 1 more credit |
| Unlock a phone number | 5 phone credits, only if a number is found |
| Verify an email | 0.1 credit, refunded if there’s no answer |
| Company or account search | 1 credit per page of 25 results |
| Company detailed lookup or decision-maker search | 1 credit each |
| Agent Studio lead (verified email included) | 10 credits, fully refunded if the lead is wrong, already a customer, or the wrong person |
| AI beyond your daily allowance | 1 credit per 20,000 tokens, confirmed first |
The pricing page has the complete, current list.
What doesn’t use credits
- Searching for people
- Your Today list of who to contact and why
- AI agents finding leads
- Sending your own emails
- Re-opening a contact you’ve already unlocked
How many credits each plan includes
| Plan | Email credits | Phone credits |
|---|---|---|
| Free | 5 a week | Not included |
| Silver | 1,000 a month | 75 a month |
| Gold | 2,500 a month | 150 a month |
| Platinum | 6,000 a month | 300 a month |
Your plan’s credits refresh at the start of each billing period. If you need more, credit packs are available separately from your plan allowance.
Five ways to get more from your credits
- Narrow the search before you unlock. Searching is free, so tighten filters like job title, location and company size until the list is the people you’d actually contact, then unlock.
- Add your products and services. Fit scoring ranks prospects against what you sell, so the best matches are at the top and you can stop before you reach weak ones.
- Unlock phone numbers selectively. A phone number costs 5 phone credits. Unlock emails first and save phone numbers for the prospects you plan to call.
- Let Autopilot skip bad emails. Undeliverable emails found by Autopilot are skipped without charge.
- Use the Agent Studio refund. If an Agent Studio lead is wrong, already a customer, or the wrong person, mark it and the 10 credits come back.
Frequently asked questions
Do I pay if no email is found?
No. Unlocking a work email only costs a credit when an email is found.
Do I need my own OpenAI key?
No. Every plan includes a daily AI allowance for pitches, sequences and video scripts. You only use credits if you go beyond it.
Can I try it without paying?
Yes. The free plan includes 5 credits a week and needs no credit card. Start free.
Try it on your own market
Start on the free plan with no credit card, then upgrade when you need more.